Frequently Asked Questions
Q. Where are you located?
A. We live on a farm in Mapleton Township which is 40 minutes North of Waterloo, Ontario. We prefer not to give out our personal address for safety and privacy purposes. Reservation families will receive our address and vist our home to meet the puppies and pick up their puppy.
Q. Can we visit?
A. Please visit our visit policy page here: https://www.whoodlesontario.com/visit-policy.html. We do not welcome interested families to our home, mostly because of bio-security concerns. We do our best to set up an open house for reservation families to visit with the litter. And we post lots of pictures and videos on our Facebook and Instagram so that you can see what our home environment looks like and how we raise puppies.
Q. What are Guardian Homes?
A. Most of our dogs live in Guardian Homes. This means that our dogs have their own families that they live with full time. Guardian dogs only come back to our home for health testing, breeding, raising puppies, and the occasional vacation.
Q. Do you have older puppies or adult dogs available for sale?
A. No. Our breeding dogs transition into their own guardian family at a young age where they have a permanent home unless they are required for breeding or raising puppies. Our puppies are placed with their families at 8-9 weeks of age. It is possible to have a puppy stay on with a trainer for basic training and socialization, but this is at significant extra cost and must be arranged in advance.
Q. Where are your puppies raised?
A. All of our puppies are raised in our home, and we are home full-time to supervise their care. We have pens set up in our main living areas. Our puppies also spend time supervised individually and as a group in different areas of our house so that they can learn to be comfortable in new indoor environments. We do make sure that puppies are used to visiting the outdoors (every hour during the day once puppies are walking confidently) as it helps to fast track their potty training and it is important for their socialization to the wider world. A lot of our pictures are taken outdoors simply because the lighting is ideal.
Q. Are your puppies potty trained?
A. No. But they have a super head start~! Our puppies go outside about every hour during the day once they are walking confidently (weather and temperature permitting). We have someone at home at all times to make sure that the puppies' potty training routine is maintained to the best of our ability. We see that all of the puppies are only pooping outside by about week 7. We see that puppies have no pee accidents in our house (they are going outside or on rare occasion are using their potty station) by week 8. IF families are consistent with following our puppy potty training advice that we provide in our puppy book, they will have a reliably potty trained puppy very quickly.
Q. Are your puppies crate trained?
A. Yes and no. We introduce our puppies to an open crate in their pen for sleeping at week 3-4. We add great toys, chews, treats, and stuffed Kongs to the crate throughout the day to condition the puppies to think that crates are great. By week 7, puppies are having naps in the morning and/or afternoon in a closed crate. At first they have crating sessions with a buddy, and we gradually move to individual crating. By week 8, puppies are sleeping in closed crates overnight from 10-5am (on rare occasion we may have to let them out overnight to pee/poop). IF families are consistent and positively following our crate training advice in our puppy book, they will have a puppy that is comfortable being crated in their new home quite quickly.
Q. Are your puppies trained before going home?
A. No. Training is an ongoing process throughout a dog's life. We do introduce our puppies to the concept of training and spend time working with each puppy individually. Our goal is that puppies are confident being independent and away from their litter, are excited to learn, and are able to focus on people for positive guidance. We follow Puppy Culture Protocols. Our puppies know how to take treats and are introduced to a marker/clicker. They have learned to 'sit' for attention and are introduced to 'sit', 'come', and following. Please remember that we only have about 3 weeks where puppies are developmentally able to work on formal training exercises, and we have a whole litter to work with rather than focusing on one individual puppy.
Q. Are your dogs a good fit for individuals with allergies? Can we visit to test our allergy reaction?
A. Please have your allergies verified by an allergy test with a physician. It is important to know if you have a true dog allergy and its severity before looking to add a puppy to your home. No dog or breed is allergy free. Even a dog that does not shed will have dander, saliva, and secretion proteins that an individual with dog allergies could react to. We do test our parent dogs to ensure that they have coats that are as low to non shedding as possible. The genetic testing and results of our dogs coat tests would be the same as for other reliably non-shedding breeds like the Poodle, the Shih Tzu, the Havanese, etc. A short visit may not give you an accurate idea of how your allergies will respond to sharing your living environment full time with a dog. Some individuals have no reactions to our dogs on brief visits, but have severe symptoms once a dog is sharing a living environment. Other individuals may react to our dogs during a quick visit, but may adapt once a dog is in their home. The best option is to stay with or to dog sit for friends and family that have reliably non-shedding dogs to see how your allergies respond over longer intervals.
Q. Can I be on your wait list?
A. We do not maintain an ongoing wait list. Our reservations are litter specific and we will only open a reservation list for one week when the litter of puppies has safely arrived. This means that we have a limited reservation list for each litter and families will know who the parent dogs are as well as our best estimations of the size of puppies, the timeline for homecoming, and what colours and genders are present.
Q. How long is your wait time?
A. It depends. Animal husbandry does not come with any guarantees. The wait could be longer or shorter mostly depending on how nature's realities line up with our plans. For example, the wait time could be longer if all of our girls comes into heat at once (we prefer to only have one or two litters at a time), a female doesn't get pregnant, or we have a small litter of puppies. If we have a litter with a large number of puppies, the wait could be shorter. We only have 1 or 2 opportunities to breed a female dog each year.
Q. Can you email me about availability and reservations?
A. We do our best to keep our website and social media page up to date. Checking our website even once a month will keep you in the loop about upcoming litter plans and the timeline for open reservation lists. We will not email families individually because we already spend a significant amount of time returning emails and do not want to add to our correspondance.
Q. Can we set up a phone call to talk about your puppies?
A. We really prefer email. We like having the time to think through responses, and the flexibility in drafting emails is important when we are caring for puppies. It is also important to us that families have a written record our responses to questions to look back upon.
Q. What do you look for in an application?
A. We look for a general understanding of canine behaviour and puppy rearing. If you are looking to bring home your first dog, we encourage you to pet-sit dogs for family and friends to ensure that bringing home a canine companion is the right long-term decision for your family. Pet sitting is also a good way to test allergies for an extended period of time. We would like to see that families have done their homework before submitting an application, and are happy to make recommendations on books and other puppy rearing resources. Please be sure to research and properly understand the critical socialization window for puppies. We also like to see that you have explored your local options for veterinary services, grooming, and have identified credible options for positive reinforcement training and socialization classes. What happens in the first 3 months of a puppy's life has lasting consequences on its adult behaviour so we want to know that families are prepared to hit the ground running with training and socialization the moment a puppy comes home. We want the addition of a puppy to your family to be a forever success.
We will not approve applications that are incomplete or lacking in detail.
Q. What is the price of your dogs?
A. Please refer to our website page: https://www.whoodlesontario.com/price.html
Q. Can I request a specific gender or colour?
A. Every litter is a surprise. We can't control what genders appear, although we can make educated colour predictions based on the parent dog's genetics. Reservations are specific to each litter and we only open a reservation list once puppies have safely arrived so you can opt to wait if the litter doesn't have the colours, coat types, or genders you are hoping for. We do have puppy preference forms that each reservation family receives that are specific to the litter so that you can tell us your preferences for gender, colour, and coat type. The more selective you are about being matched with your ideal gender, colour, coat, and temperament the longer you will likely need to wait for the right litter and the right puppy.
Q. What is puppy matching?
A. We conduct socialization testing with our trainer around week 7, and then match our puppies to their families. Socialization testing is a great way to provide us with more information about a puppy's characteristics. We also spend time each day with each puppy while they are with us so that we know their personalities and how they cope with challenges. For example, we will be able to see which puppies in the litter are more outgoing and which are more reserved. We want your family to have the best experience with a new puppy, so we match each puppy's temperament with your family and lifestyle. We do have a short questionnaire that each family will fill out about their lifestyle. We also ask families to tell us their top preferences for gender, coat type, and colour based on the characteristics of the litter. Temperament and character are our recommended priorities in pairing a puppy and a family, but we do take into consideration your preferences for colour and gender. Remember that temperament is really subjective. We are comparing puppies to their littermates and to the other puppies we have raised. Our opinion of a 'calm' puppy may not be what a first time puppy parent may think a calm puppy should be!
Q. Why do you do puppy matching?
A. Matching puppies to their families is the most fair way to do puppy selection AND it results in the right puppy ending up with the right family. There is no 'first pick' or 'last pick' since every puppy and every family is given equal consideration. Puppy pick is only a fun concept when you have the first pick!!! We spend time with each puppy individually and we see their character and behaviour, this means that we are the most informed to make the final choice about which puppy should go home with which family. Visits are not long enough to give you an accurate understanding of a puppy's character- the most outgoing puppy could be fast asleep while the most reserved puppy could be busy romping with the other dogs. We also have families with special circumstances (ie. children with special needs or a desire to participate in therapy training) who are looking for specific qualities in a puppy which requires our diligence as breeders to screen and evaluate puppies to meet the needs of their family. We often have families from far distances who would be unable to participate in a 'puppy pick day' and we want to make sure they are treated fairly. And on occasion we could be keeping a puppy for our breeding programme or selecting a puppy for another breeder which would necessitate careful selection for confirmation, health, coat type, colour, and temperament. Your puppy's personality will evolve as they grow up in your family and are influenced by environmental factors (nutrition, exercise, training, early socialization, etc.), but we think it is important to find the puppy that best fits with each family's dynamic.
Q. Do you ship puppies?
A. We prefer not to ship our puppies although it is possible for international families. If a puppy needs to travel we ask that families make arrangements to drive or fly out and accompany their puppy. Accompanying your puppy dramatically shortens their journey and we like that a puppy accompanied by a passenger stays safe, secure, hydrated, fed, clean, and provided with emotional support and reassurance. With our commitments to our dairy farm (milking and chores happen every day, twice a day!) and raising puppies, we are not often able to drop off puppies or accompany puppies on flights. All costs of shipping or travel are the responsibility of the puppy's family. We are not responsible for the potential for loss, injury, or illness as a result of travel. Please research airline pet policies in advance as many will require a puppy to be older before allowing them to fly.
Q. We live outside Canada, can we bring a Hillmeadow puppy home?
A. Yes, but we would prefer that you seek out reputable breeders that are closer in location to you if possible. International families are responsible for contacting their government organizations concerning the details of pet importing. Please do so BEFORE contacting us or applying for a puppy. Many countries may require a puppy to have its full vaccines and proof of vaccine efficacy before allowing the puppy to cross the border. This means that the puppy would have to remain with us until it is a minimum of 16 weeks old. Puppies that remain with us past the litter's take home date will begin one-on-one puppy training and early socialization at an additional cost per day for boarding and training. We will not allow a puppy to stay on without early socialization and training as it is not in the puppy's best interests. This includes crate training (including overnight trips outside to do their business), potty training, bite inhibition, leash familiarization, lots of early socialization experiences, and some basic obedience. Depending on our availability, puppies may be sent to stay with a reputable trainer. We are not responsible for researching and applying for import, nor are we responsible for the cost of any additional medical or travel requirements for import. The United States does not require a puppy from Canada to have its rabies vaccine to cross the border so a puppy could go home at the same time as its littermates; however, many airlines have pet policies that limit the flight of puppies until they are over 12 weeks of age.
Q. I have a dog and am thinking about adding a puppy to our home. Is this a good idea?
A. In our opinion, most dogs like to be the only dog and have their home and family to themselves. They may enjoy visiting with their doggy friends, but prefer to be the only dog at home- especially as mature adults and in their senior years. If you would like to add a puppy to your home, try to think about the addition of a puppy from your dog's perspective (Do they like interacting with young puppies? Do they enjoy sharing their people, home environment, and toys? Will the addition of a puppy deminish their quality of life?). Some dogs will be great at mentoring a puppy and will love welcoming a new canine addition into the home. Just be sure that you can manage your time so that your resident dog still receives one-on-one time and attention away from the puppy teething and zoomies.
Q. I would like to bring home two puppies, is this possible?
A. We would recommend that your first puppy is at least a year of age and doing well with training and socialization before considering the addition of a second puppy. We will not place two puppies of the same litter with a family because we personally understand the challenges of bonding with and training two puppies at a time.
Q. My kids want a dog.
A. Most kids do! Please, only bring a puppy home if the responsible adults are willing and excited to welcome a puppy home. Do not count on your children being consistent in caring for your puppy- if they do, wonderful! But, bring home a puppy because YOU want a puppy and are willing to commit your time, effort, and finances to their care and training. We would strongly recommend that you wait until your children are older and have the ability to understand/respect canine communication before welcoming a puppy home. With the families that we meet, welcoming a puppy home when the children in the family are all over the age of 5 seems to work best. It is a wise idea to do some private trainer sessions when your puppy first comes home to help the kids and puppy build a positive relationship.
Q. I have a cat in our home. Is it okay to introduce a puppy?
A. In our opinion, it really depends on the cat! A puppy in its critical socialization window will learn from the cat what the boundaries in their interactions will be (although humans should be supervising to ensure that everyone is safe and gets along). Be sure to providesafe places for the cat to get away from the puppy, and teach the puppy to respect the cat's space.